How to add or edit a Practitioner
The GoWell Dashboard allows you to add or edit a practitioner on your clinic's online bookings page, customising their individual profile and selecting the appointment types that they perform.
Filling in each profile with this information will assist your patients in booking an online appointment with the practitioner that best meets their needs.
Once created, each practitioner profile will have an Edit section that is divided into three parts:
The Practitioner Profile is where you can edit the Display Name, make a link to the corresponding practitioner in your clinical software and upload other custom options such as:
Online Bookings Settings
The online booking settings section will allow you to:
To ensure a patient is able to request an appointment with a practitioner, you will need to enable appointment types on their individual profile.
How to add, edit or remove appointment types
GoWell Bookings allows you to customise the appointment types that are shown online to your patients so that they are in line with the types in your clinical software. Appointment types are helpful for guiding your patients to book appointments specific to their needs. Examples of common appointment types are:
How do I delete my GoWell account?
If you would like to remove your GoWell account please follow the steps below to remove your account using either the GoWell website.
How to delete your GoWell account (Website)
1. Log in to your account here:
2. Click on your account holder initials in the top right corner of your screen
3. Click on Profile then Delete account
4. Enter your password for your GoWell account then click Delete Account once more
What is GoWell?
GoWell provides a secure platform to enable medical practitioners to communicate with their patients. In particular, we work with your medical practitioner to find easier and more accessible ways for you to book and manage your appointments. GoWell is a free service (you are only charged a commission payment when a patient book an appointment with your clinic) that allows you to do a variety of the following:
If a patient cancels, or rescheduels an apoointment outside of the conditions you set (i.e wihtout 48 hours prior notice), you determine how much the patient is charged. If the patient does not show up to a confirmed appointment booking the patient is charged the full payment amount for the booking.
Do you send Appointment Reminders?
If your clinicc prctice management system sends reminders, your patients will recevie appointment reminders. GoWell may also send you both a confirmation email upon booking, as well as a reminder email the day before your scheduled appointment.